Customer Experience insights that drive every decision.

Analyse actionable insights from customer analytics

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Powerful and Instant Insights

Multiple Channels

With optimized NPS templates for mobile and
desktop, our emails capture data everywhere
and make it simple for customers to respond.
Forget external links and exhausting surveys.

Advanced Analytics

Our AI platform automatically analyses
customer themes and sentiment. Instantly understand your
customer experiences and deepen customer relationships.

Personalised Metrics

Start answering questions that actually matter
to your business. Find out what keeps returning
customers coming back, and why first-time
customers don’t.

Prioritise Experiences

 Uncover the most important 
data-driven insights on the areas that impact customer
experiences the most. Turn customer experience
into competitive advantage.

Plus All of These Features

Integrations

We integrate with all of your favourite CRM tools. Automatically send emails, track responses and share results with your team. Start capturing insights without learning code.

Multiple Sources

Pipe data from multiple sources into one single place and handle all of your customers experiences using our intuitive dashboard.

Smart Alerts

Alert the right people at the right time. Get a low score from a customer? Raise a task in your CRM to deal with it in real-time.

Multiple Languages

Access feedback across a range of languages around the world. Chattermill automatically detects which language it is analysing.

Team Collaboration

Great CX begins with teams who know how to achieve it, and are equipped to deal with it. Share feedback throughout your team with unlimited login access to the Chattermill platform.

Sentiment Analytics

Instantly identify the themes customers are talking about, and their customers sentiment. Truly understand the fundamental drivers behind your Customer Experiences.

For CX Champions